Annual report 2016

GRI content index

Code

GRI Standard Disclosures

Reference page

Remarks

 

Strategy and Analysis

   

G4-1

CEO's statement

President and CEO's review

 

G4-2

Key impacts, risks, and opportunities

Strategy

Board of Directors' Report

 
 

Organizational Profile

   

G4-3

Name of the organization

 

Posti Group Corporation

G4-4

Primary brands, products, and services

This is Posti

Logistics, mail and financial management services

 

G4-5

Location of the organization’s headquarters

 

Postintaival 7. Helsinki

G4-6

Number of countries and names of countries with major operations or that are relevant to sustainability issues

This is Posti

 

G4-7

Nature of ownership and legal form

Share capital and shareholding

 

G4-8

Markets served

This is Posti

 

G4-9

Scale of the reporting organization

Key figures

 

G4-10

Total workforce by employment type, employment contract, region and gender

Personnel

 

G4-11

Percentage of total employees covered by collective bargaining agreements

Personnel

 

G4-12

Organization’s supply chain

Supply chain

 

G4-13

Significant changes during the reporting period regarding the organization's size, structure, ownership, or its supply chain

New business through acquisitions

 

G4-14

Whether and how the precautionary approach or principle is addressed by the organization

 

The precautionary approach and principle has been taken into account in accordance with statutory requirements.

G4-15

Externally developed economic, environmental and social charters, principles, or other initiatives to which the organization subscribes or which it endorses

Managing responsibility

 

G4-16

Memberships in associations (such as industry associations) and/or national/international advocacy organizations

Stakeholders

 
 

Identified Material Aspects and Boundaries

   

G4-17

List of stakeholder groups engaged by the organization

 

This is Posti

Group companies

 

G4-18

Process for defining report content and Aspect Boundaries

Sustainability at Posti

GRI reporting

 

G4-19

Material Aspects

Sustainability at Posti

Stakeholders

 

G4-20

Aspect Boundary for each material aspect within the organization

GRI reporting

 

G4-21

Aspect boundary for each material aspect outside the organization

GRI reporting

 

G4-22

Restatements of information provided in previous reports

Correction of an error

See G4-LA6. No other significant changes during the reporting period.

G4-23

Significant changes from previous reporting periods in the scope and aspect boundaries

New business through acquisitions

GRI reporting

 
 

Stakeholder Engagement

   

G4-24

List of stakeholder groups engaged by the organization

Stakeholders

 

G4-25

Basis for identification and selection of stakeholders with whom to engage

Stakeholders

 

G4-26

Approaches to stakeholder engagement, including frequency of engagement by type and by stakeholder group

Stakeholders

 

G4-27

Key topics and concerns that have been raised through stakeholder engagement, and how the organization has responded to those key topics and concerns

Stakeholders

 
 

Report Profile

   

G4-28

Reporting period

GRI reporting

 

G4-29

Date of most recent previous report

 

March 16, 2016

G4-30

Reporting cycle

 

Annually

G4-31

Contact point for questions regarding the report or its contents

GRI reporting

 

G4-32

GRI content index

 

Self-assessment has been made, no external assurance.

G4-33

The organization's policy and current practice with regard to seeking external assurance for the report

GRI reporting

 
 

Governance

   

G4-34

Governance structure of the organisation and committees

Governance

 

G4-35

Delegating authority

Governance

 

G4-36

Executive-level positions with responsibility for economic, environmental and social topics

Sustainability at Posti

 

G4-37

Consultation with stakeholders

Stakeholders

 

G4-42

Board of Directors’ role in setting purpose, values and strategy

Corporate Governance Statement

 

G4-45

Board of Directors’ role in the identification and management of risks

Corporate Governance Statement

 

G4-46

Reviewing the effectiveness of risk management

Corporate Governance Statement

 

G4-47

Frequency of risk reviews

Corporate Governance Statement

 

G4-48

Formal approval of the organisation's sustainability report

GRI reporting

 

G4-49

Communicating critical concerns

GRI reporting

 

G4-51

Remuneration policies for the Board and senior executives

Remuneration Statement

 

G4-56

Organization's values, principles, standards and codes

Managing responsibility

Supply chain

 

G4-57

Internal and external mechanisms for seeking advice on ethical and lawful behavior, and matters related to organizational integrity

Sustainability at Posti

 

G4-58

Internal and external mechanisms for reporting concerns about unethical or unlawful behavior, and matters related to organizational integrity

Sustainability at Posti

 
       
 

Code

Indicators

Reference page

Remarks

 

Generic Disclosures on Management Approach

   
 

Category: Economic

   

G4-EC1

Direct economic value generated and distributed

Society

Tax footprint

 

G4-EC4

Financial assistance received from government

Other operating income

 

G4-EC9

Proportion of spending on local suppliers at significant locations of operation

Supply chain

 
 

Category: Environmental

   

G4-EN3

Energy consumption within the organization

Indicators

 

G4-EN5

Energy intensity

Indicators

 

G4-EN6

Reduction of energy consumption

Environment

 

G4-EN15

Direct greenhouse gas (GHG) emissions (scope 1)

Indicators

 

G4-EN16

Energy indirect greenhouse gas (GHG) emissions (scope 2)

Indicators

 

G4-EN17

Other indirect greenhouse gas (GHG) emissions (scope 3)

Indicators

 

G4-EN18

Greenhouse gas (GHG) emissions intensity

Indicators

 

G4-EN19

Reduction of greenhouse gas (GHG) emissions

Environment

Green logistics and Posti Green

 

G4-EN21

NOx, SOx, and other significant air emissions

Indicators

 

G4-EN23

Total weight of waste by type and disposal method

Indicators

 

G4-EN24

Total number and volume of significant spills

 

In November, an articulated vehicle transporting substances classified as hazardous, had a traffic accident. An estimated 250 liters of sodium hydroxide solution leaked in the environment. Clearance work was carried out in collaboration with the Fire Brigade.

G4-EN27

Extent of impact mitigation of environmental impacts of products and services

Environment

 

G4-EN29

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with environmental laws and regulations

 

No significant fines or sanctions during the reporting period.

G4-EN30

Significant environmental impacts of transporting products and other goods and materials for the organization’s operations, and transporting members of the workforce

Environment

 

G4-EN32

Percentage of new suppliers that were screened using environmental criteria

Supply chain

 
 

Category: People

   

G4-LA1

Total number and rates of new employee hires and employee turnover by age group, gender, and region

Personnel

Covers mainly only operations in Finland. More information is available on Indicators for people responsibility.

G4-LA4

Minimum notice periods regarding operational changes, including whether it is specified in collective agreements

Responsible employer

Personnel

 

G4-LA6

Type of injury and rates of injury, occupational diseases, lost days, and absenteeism, and total number of work-related fatalities, by region and by gender

Occupational safe and well-being

In Sustainablity Report 2015, 1,739 accidents were repoted. In 2015, 2,072 accidents were recorded. The reporting error is due to a system error, which was discovered during 2016.

G4-LA11

Percentage of employees receiving regular performance and career development reviews, by gender and by employee category

Personnel

 

G4-LA13

Ratio of basic salary and remuneration of women to men by employee category, by significant locations of operation

Personnel

 

G4-LA14

Percentage of new suppliers that were screened using labor practices criteria

Supply chain

 

G4-LA16

Number of grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms

 

 

There were five grievances about labor practices filed, addressed, and resolved through formal grievance mechanisms during the reporting period. After addressing the matters, corrective actions were taken in two cases.

G4-HR3

Total number of incidents of discrimination and corrective actions taken

 

No reported discrimination incidents.

G4-HR10

Percentage of new suppliers that were screened using human rights criteria

Supply chain

 

G4-HR12

Number of grievances about human rights impacts filed, addressed, and resolved through formal grievance mechanisms

 

No reported grievances about human rights impacts.

 

Category: Society

   

G4-SO4

Communication and training on anti-corruption policies and procedures

 

Training of the Employee Code of Conduct is compulsory for all employees of the Group. In 2016, the completion rate for the training was 79% (31.12.2016). Posti Group Corporation has published and implemented Gifts and Hospitality Policy in October, 2016.

G4-SO5

Confirmed incidents of corruption and actions taken

 

One confirmed incident of corruption during the period under review. The authorities are investigating the case. The personnel of the unit has been changed.

G4-SO6

Total value of political contributions by country and recipient/beneficiary

 

Posti Group does not support any political parties or institutions.

G4-SO7

Total number of legal actions for anti-competitive behavior, anti-trust, and monopoly practices and their outcomes

 

One investigation request has been done against the company concerning the abuse of the dominating position on the market. No other legal actions for anti-competitive behaviour or significant fines or other sanctions for non-compliance with laws and regulations.

G4-SO8

Monetary value of significant fines and total number of non-monetary sanctions for non-compliance with laws and regulations

Legal proceedings

The Finnish Communications Regulatory Authority has set a penalty payment of EUR 100,000 for the company regarding the quality standard of universal service of letters.

G4-SO9

Percentage of new suppliers that were screened using criteria for impacts on society

Supply chain

 

G4-PR2

Total number of incidents of non-compliance with regulations and voluntary codes concerning the health and safety impacts of products and services during their life cycle, by type of outcomes

 

None during the period under review.

G4-PR5

Results of surveys measuring customer satisfaction

Stakeholders

 

G4-PR7

Total number of incidents of non-compliance with regulations and voluntary codes concerning marketing communications, including advertising, promotion, and sponsorship, by type of outcomes

 

None during the period under review.

G4-PR8

Total number of substantiated complaints regarding breaches of customer privacy and losses of customer data

Managing responsibility

Society

 

G4-PR9

Monetary value of significant fines for non-compliance with laws and regulations concerning the provision and use of products and services

Legal proceedings

The Finnish Communications Regulatory Authority has set a penalty payment of EUR 100,000 for the company regarding the quality standard of universal service of letters.