Annual report 2016

Strategic goals

Posti’s strategic focus areas for 2016–2018:

We will be one step ahead of the transformation of the postal industry. We will have a leading position in postal services, home services and digital marketing services. Our aim is to extend the lifecycles of our services.

In parcel and logistics services, we will be the market leader and the first choice for logistics and e-commerce services in Finland and the Baltic countries. Our focus will be on supply chain solutions, and we will manage international e-commerce parcel flows. We seek growth in areas such as food logistics and through new industry solutions, acquisitions and partnerships.

In Russia, we are the market leader in contract logistics, and we have a strong position in road, air and sea freight and final delivery. We will strengthen our warehouse and transport business and grow as an e-commerce partner. We will seek growth in the pharmaceutical and food sectors and strengthen our expertise in the home delivery of parcels with the help of the MaxiPost company. E-commerce is also expanding in Russia and we want to be involved in its growth.

The objective of OpusCapita’s strategy is to make the company a leader in the global buyer-supplier ecosystem. OpusCapita is already one of the leading electronic invoicing networks in the world and the market leader in the Nordics. The aim is to further strengthen OpusCapita’s position in the consolidating Nordic market while transforming printed transactions to digital. The finance and accounting outsourcing business continues to enhance the automation and robotics capabilities in order to provide value-add to customers and strengthen its operations in Northern Europe.

Posti has access to an efficient, digitized nationwide production network that is managed skillfully and that will serve as the foundation of our growth. We focus on constantly improving our cost structure and quality. We develop our operations with skillful management and a strong sense of community.

We are boldly seeking growth in new services delivered in homes and in meal deliveries. Posti’s home services comprise care, security and facility services. We will create new warehouse and transport services in areas such as food, drink and in-house logistics. We will develop digital marketing and information services by leveraging Posti’s data.

Talented personnel ensure customer satisfaction and continuous renewal. We will develop the competence of our personnel in new services and their ability to address the opportunities of digitalizing business. We will invest in well-being at work and occupational safety.