Annual report 2016

This is Posti

Posti is a service provider that delivers the smartest and most customer-focused postal and logistics services in the market. Posti is expanding into new service areas and playing an increasingly significant role in the daily life of its customers.

Our net sales in 2016 amounted to EUR 1,608 million. Our customers are served by 20,500 professionals.

Our history spans nearly 400 years. Posti Group is owned by the state of Finland. Our key customer industries are trade, services and media.

Vision

Our vision is to be the customers' first choice in postal, logistics and e-commerce services.

Mission

Our mission is to manage the flow of commerce and everyday life.

Values

Succeeding together with the customer
  • We provide added value for the customer in everything we do.
  • We proactively provide services and solutions based on excellent understanding of the customer’s business.
  • We serve customers as One Posti through our entire service chain.
  • We work close to the customer.
Taking responsibility
  • We commit to decisions and make them happen.
  • We keep our promises to each other to fulfill our commitment to the customer.
  • We are trustworthy and base our business on reliability.
  • We care for our people, the environment, and society.
Driving for improvement and innovation
  • We are open minded towards change and development.
  • We build on our strengths and welcome new ideas to enhance our profitability.
  • We continuously learn and grow both as individuals and as a company.
  • We execute changes thoroughly; we communicate openly, learn from experiences, and adjust when needed.
Winning together
  • We work together to reach our common goals.
  • We share information and best practices.
  • We are team players and respect each other.
  • We are proud of Posti and our work.

Strategy

Posti aims to be the first choice for its customers as the provider of postal and logistics services in 2018. The most important financial target for Posti is to maintain good profitability. Posti’s strategic goals are targeted at renewing Posti and improving profitability in new services.

Read more about Posti’s strategy.